BoxDrive instll - RunScript popup error

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Raphaël Pittet

• 2023年06月22日 13:02

Hi,

I'm having a problem installing BoxDrive:

Need a help from Box support.

In advance,

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• 

  Rona

  • 2023年06月30日 23:55
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  Hi Raphaël, 

  Welcome to Box Community and glad to help! 

  For your install to be successful, please make sure that your machine has met the prerequisites for Box Drive. 

  Prerequisites:

  • Supported OS version
  • Universal CRT
  • .NET version 4.5.2 or higher
  • Box Sync is not installed

  Recommended minimum system specifications:

  • 1.6GHz dual core processor
  • 4GB of RAM

  Note
  If your machine does not meet the recommended system specifications listed above, you may still be able to install and run Box Drive. However, you may encounter a degraded experience.

   

  To install Box Drive on Windows:

  1. Download the Box Drive installer.
  2. Navigate to the location where you downloaded the file, and double-click it to run the installer.
  3. Follow the instructions to complete the installation. If Box Drive does not launch automatically when the installation completes, you may need to go to the Start menu and launch the application manually.
  4. You must log in to Box Drive the first time you open it. You may be redirected to your company's login page.
  5. After you log in, Box Drive displays a brief walkthrough of its features. When this completes, your Box content is available at C:\Users\USERNAME\Box.

  Hope it works! 

   

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  Raphaël Pittet

  • 2023年07月01日 07:49

  Hi Rona,

  This answer doesn't help me.

  All the prerequisites are met and the error still occurs.

  Need a help from Box support.

  In advance,

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  Raphaël Pittet

  • 2023年07月12日 07:47

  Rona ?

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