Cancel subscription
回答済みHi there,
I am struggling to cancel my subscription, please can some assist? I would like to cancel it with immediate effect.
Many thanks,
Clare
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Hi Clare,
Welcome to Box Community and I’m here to help!
To cancel, we have a self-serve option where you can end your Box subscription yourself and please follow the instructions here according to your account type.
Meanwhile, if you would prefer to work with our team, please contact our Cancellation team via cancel@box.com.
Thanks for posting!
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Is the cancel@box.com an email & what info do they require as the first time I tried it didnt work & now Im out of my free trial im getting charged for something I dont require & will not use.
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