unsub = gross violation of CAN SPAM

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tcohn01

• 2023年07月26日 16:18

Everyone who is having difficulty unsubscribing, please complain to the FTC, which enforces the CAN SPAM Act and Rule:  either ReportFraud.ftc.gov, or www.ftc.gov/complaint will work.  Four steps to unsubscribe is absolutely ridiculous, not to mention a CAN SPAM violation: CAN SPAM requires NOT ONLY telling recipients how to opt out of receiving future email, BUT ALSO honoring opt-out requests promptly, and specifically: "You can’t ... make the recipient take any step other than sending a reply email or visiting a single page on an Internet website as a condition for honoring an opt-out request. Requiring receiving and entering a 'code' is a CAN SPAM violation!

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  Rona

  • 2023年08月04日 21:50

  Hi there, 

  Welcome to Box Community and glad to help! 

  Looks like a member of our team was able to address this concern. Let us know in this forum if you have additional queries. 

  Thanks for posting! 

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