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I can't change my Box account

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水口 慶人 
I have tried the following, but the email does not arrive.
1: Log in to Box
 Log in with your current Box account ID (email address).
2: Register a new email address
 　　Select the profile icon at the top right of the screen and click [Account Settings].
On the Account tab, under Logins and Email Addresses, click Add Email Address.
I should have received a confirmation e-mail from Box to the newly registered e-mail address, but I did not receive it.
Please tell me the cause and remedy. Seek support.
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  • Rona

    Hi there, 

    Welcome to Box Community and I'm here to help!

    A member of our team will step in to provide assistance. Please keep an eye out and we'll send an email. 

    Thanks for posting! 

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