Deleting an ID from Enterprise

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S BITTLER

• 2023年10月06日 13:55

Hi, I have deleted a User. I am trying to add a different User instead - however, I'm getting an error message that their email is being used for another Enterprise, so I can't add them as a user, yet I cannot delete that info (I can't find it to delete). We do have one seat left, so I would like to add them as a User. Can you help me? Thank you.

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  Rona

  • 2023年10月06日 22:03

  Hi Jack,

  Welcome to Box Community and glad to help! 

  We have created a new case and a member of our team will contact you through email, please keep an eye out. 

  Thanks for posting!

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