Free space incorrect.

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Carlos Cruz

• 2023年10月11日 01:22

Hi Srs, I removed 40Gb, cleaned the trash, to use for another files, but it continues occupying space. I say that there might be a script to run and correct it. Can you run it on my account? Thank you very much.

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  Rona

  • 2023年10月12日 22:55

  Hi Carlos,  

  Welcome to Box Community and glad to help! 

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.

  Should you experience the same issue in the future, please let us know

  (https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect).

  Thanks for posting!

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