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Changing email address

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Box User

I was able to add my new email address as a Linked Email Address but the default email address is going to be deleted.  So, here I am.  Looking forward to help.  Sending to either the Yahoo or PM account is fine.  Thank you!

PS. I spent an hour trying!  There is no Admin Console in Account for me to click. Changing the email address in Profile, even adding a company name, says the name is invalid.  Trying to open a request ultimately failed  Other posts have had responses stating an email was sent, from support, to change their email address.

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  • Rona
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    Hi there, 

    Welcome to Box Community and glad to help! 

    To make a secondary email address your primary email address:

    • Log in to box.com  and hover over to your Account Settings> Login and Email Addresses.
    • Click Make Primary next to the email address you want as your primary email address.

    Hope it helps! 

     

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  • Box User

    Thanks.  I don't know how I missed the make primary option.  I remember seeing the remove option.

    I apologize for the bother.

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