There was an error processing your request. We were unable to process your payment information. Please double check that all fields are filled out correctly and try again, or visit support.box.com for further assistance.
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The same message appears even after entering the correct information.
Or, I get a message telling me to change the payment currency to yen because Japan has introduced an invoice system, but I don't know how to change the currency.
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Hi Yoichi,
Welcome to Box Community and glad to help!
Looks like you're trying to upgrade your Box account. You may want to work directly with our Sales team for better assistance.
To do so, please use this link and chat with a member of our team.
Thanks for posting!
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