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folder activities lag to load

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marta

when in a file and trying to get the activities on the side to complete or add notes it is lagging at times 3 minutes or more and when I get the task to complete/ approve I get 3 of the same one after the other.

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  • marta

     

    I have attached what it looks like and when I hit approve then it gives me an error, I have to refresh and it lags for too long, it's hard to work like this. it's taking me twice as long to do my work because I need to see the comments on the side.

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  • Rona

    Hi Marta, 

    Welcome to Box Community and glad to help!

    Seems that you're already working with a member of our team. Please keep an eye out and we'll stay in touch. 

    Thanks for posting!

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  • marta

    I'm not working with anyone as no one contacted me yet, and the problem persists. I need this fixed as it takes me 3 hours to do a 1 hour job.

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