Remove an Unmanaged User

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bike4life

• 2023年12月05日 23:40

We have 5 unmanaged users - a couple of them are obvious type-o's for some of our managed users. I cannot find them anywhere, except in the unmanaged user report. Would like find them and remove them.

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  Rona

  • 2023年12月18日 20:33

  Hi there, 

  Welcome to Box Community and glad to help! 

  The way to handle unmanaged users is to first  migrate them to your tenant. Once migrated to your tenant as managed users you can then decide to either delete and transfer their content to another user in your tenant or keep the account.

  Hope it helps! 

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