Unable to Download Video Files
回答済みHello,
Within the following link, I am not seeing an option to download the videos. Have these been set to private only or am I missing something?
https://app.box.com/s/448e1d6zw0hvwmekg3nb4bkpsuk0wfhj
Thank you in advance!
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Hi Zach,
Welcome to Box Community and glad to help!
You may reach out to the sender/owner of your shared link to ensure that your option to "download" is enabled.
To edit the settings of your shared link:
- In the Box window, hover on the file or folder.
- Click Share. You can also either click the right mouse button or the ellipsis (...) to access Share.
- In the Share window, click Link Settings. Box displays the Shared Link Settings window.
- Edit the settings to which you have access. To enable a setting (Allow Download), click its checkbox.
- Click Save.
https://support.box.com/hc/en-us/articles/360043697554-Configuring-Individual-Shared-Link-Settings
Hope it helps!
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