Password Reset - No email received

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Eric Osei-Owusu

• 2023年12月13日 14:03

Good day,

I recently attempted to reset my password as I was unable to log in. I have not received an e-mail with a link to reset it. I have tried this many times in the last week with no success.

Could someone please help me?

 

Thank you,

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• 

  Rona

  • 2023年12月18日 23:26
  • 編集済み

  Hi Eric, 

  Welcome to Box Community and glad to help!

  Once again, try to reset your password and use this link. 

  Meanwhile, if you didn't receive the password reset email. Follow these troubleshooting steps for email notifications. 

  Hope it helps! 

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