Wrong Storage Size Displayed
回答済みI'm a PAID USER... and as usual, my account usage is GROSSLY incorrect. I need you to run the script to reset the storage amount to the correct amount. How is this still a problem???
Every time I have important business uploads to make, I run into this "lack of space" wall even when my storage is practically empty --- space that I'm paying for that should be available to me.
Your company has been apologizing about this FOR YEARS. FOR YEARS with NO SOLUTION, and no estimation on when this will be fixed. It's disappointing and infuriating from a customer standpoint, that a paying customer has to submit requests just to use what they paid for.
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Hi Mike,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
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