Cancel Subscription
回答済みI wish to cancel my subscription
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Hi Jesse,
Welcome to Box Community and glad to assist!
Canceling a Business or Enterprise Account
Only the account administrator can cancel a Business or Enterprise account.
- Go to Admin Console > Account & Billing.
- In the Status field in the Account Information section, click Cancel Account.
Note
If you do not see this option, email cancel@box.com.
- Complete the survey and click Cancel My Account.
- Click Permanently Cancel My Account to confirm and complete the process.
The account will cancel at the end of the service term.
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