Please run 'Storage Usage Or File Count In My Account Is Incorrect' script on my account

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Guy Taylor

2024年03月20日 22:41

Hi,

My account is reporting as being full even though I have no files in it.

Could you please run the scripts mentioned here to fix it? : https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

Account ID is : 16159070

Thanks

Guy

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Rona

2024年03月21日 20:06
Hi Guy,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!
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Guy Taylor

2024年03月21日 20:46
Great, thank you very much!
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