Refund Request

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Shawn Marvin

• 2024年03月26日 14:54

I had signed up for a 14-day trial and decided not to move forward.  I spoke to one of your representatives, Andrew Liang, yesterday and told him I was not going to continue my subscription.  

This morning, I was charged for an entire year even though my account says I still have one day left on my trial period.  

Please issue me a refund immediately.

Thank you.

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  Rona

  • 2024年03月26日 21:20

  Hi Shawn, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please let us know if you have clarifications. 

  Thanks for posting! 

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