Files keep deleting on their own

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Luis Yunda

• 2024年05月28日 18:08

We have a tower with our media files that are uploaded using Box Drive. Files are deleted on their own. We get Box update emails that User A has deleted the files but the user has replied that he hasn't. He opened a ticket with us.

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  Rona

  • 2024年05月28日 21:51

  Hi Luis,  

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

  Thanks for posting!

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