Box Drive log in issues

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Emily Soares

• 2024年06月03日 18:49

I am unable to log into box drive after downloading onto my laptop. The prompt sends me back to the browser to log in, after I do this the pop up sends me back to the app, which sends me back to the browsers to log in again. I am logging in through google so the password is not incorrect. Please let me know if there are settings on my laptop to change so I can get the box drive to work or any answers available! 

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  Rona

  • 2024年06月06日 21:45

  Hi Emily, 

  Welcome to Box Community and glad to assist!

  You could try to uninstall  and reinstall your Box Drive application. 

  Hope it works!

   

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