Billing change - administrator left company, we need to change the administrator email.

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Peter Wilson

• 2024年06月18日 19:45

We had the person who set up our company account leave and their email was deactivated. We have a lot of data and want to keep the Box account, but we need to change the email of the account administrator, without any access to the old email account.

How can this be done?

BTW, where is the link to the support chat?

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  Rona

  • 2024年06月18日 22:37
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  Hi Peter, 

  Welcome to Box Community and glad to assist! 

  In order to address your query and contact Product Support through Live Chat. Please log in to our  support page using your Box Business account. 

  We'd love to further assist! 

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