Error uploading file

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Box User

• 2024年07月03日 16:14

Good afternoon. When I upload a file of more than 1mb it gives error and it does not synchronise in the cloud, the file with a red dot and does not update on other computers. Thank you.

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  Rona

  • 2024年07月04日 16:51

  Hi there,

  Welcome to Box Community and glad to assist! 

  Looks like we would be needing the following information as we continue to investigate. 

  • Where do you upload your file, is it through box.com or your local Box folder?
  • Also, please attach a screenshot of your upload error. 
  • Can we confirm your current Box version and Operating System? 

  We'd love to further assist! 

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