Storage Incorrect On User Account

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Shayne May

• 2024年07月05日 21:38

I am the administrator for our enterprise account, and I have a user that his folder shows 34GB, but his account shows 79GB. I have seen in the forums where support runs a script to fix these issues. Can that be done for my end user.

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  Rona

  • 2024年07月08日 20:16

  Hi Shayne, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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