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  • Rona

    Hi Kimberly, 

    Welcome to Box Community and glad to assist!

    Are you having trouble with copy paste on each files through box.com

    If yes, please follow these troubleshooting steps: 

    • Updating your browser to the latest version
    • Clearing your browser's cache
    • Using Box with an alternate browser, computer, or network. 
    • Restart your machine. 

    Hope it helps! 

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  • Mellisa McCrea

    I was having this issue in Box Sign. The copy and paste function for Box Sign fields was no longer working as it had previously. After seeing the above suggestions, I updated my Chrome browser and the functionality worked again.

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