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invalid_client error

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Francois Coquemont

I downloaded the MacOS app, and when trying to log-in, I received an error message:
There seems to be a problem with this app.

Don't worry, your files are perfectly safe. Get in touch with Box support to get assistance with this app. We're here to help.

Error: invalid_client

 Show Error Details
 
 
There's actually nothing under the error details.
 
I removing the app, restarted my laptop, and reinstalled the app as recommend in another support case, but I have the same result.
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  • Rona
    • 編集済み

    Hi Francois, 

    Welcome to Box Community and glad to assist!

    In order to get a closer look, can you provide the following details?

    • Please provide your current Box version and Operating System. 
    • Can you get more details and click, "Show Error Details?" Also, please attach a screenshot of your error in the forum. 

    Thanks for posting!

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  • Francois Coquemont
    • 編集済み

    Hello Rona,

    The Box Drive Version is 2.38.173 and my laptop runs MacOS Sonoma 14.5.  As I mentioned when I opened the ticket, there's nothing under the error details.

    Thanks for looking into this.

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  • Francois Coquemont

    Nu Rona?

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  • Francois Coquemont

    Hello, how can I get assistance here? I's been 18 days since I reported the issue, but no answer in 2 weeks. 

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