cannot download file from shared link to secured box account

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Joshua Cady

• 2024年08月05日 16:32

A company shared a large file with me but when I open the emailed link it comes up in Box as file link removed or unauthorized contact sender or help desk. I had sender resend file link again but same outcome.

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  Rona

  • 2024年08月05日 20:49
  • 編集済み

  Hi Joshua, 

  Welcome to Box Community and glad to assist! 

  It appears that you've recently cancelled your Box account. If you need further assistance, please feel free to reply in this forum. 

  We'd love to further assist! 

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