Storage Not Freed Up After Deleting Files

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An Nguyen

• 2024年08月24日 02:55

Recently, I have deleted several files, including permanently removing them from the Trash. However, I noticed that the storage space in my account has not been freed up as expected. Despite waiting for more than 24 hours, the available storage remains unchanged.

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  Rona

  • 2024年08月26日 20:14

  Hi An, 

  Welcome to Box Community! 

  To help with your incorrect storage, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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