Cancel My Account Please

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garth tagge

• 2024年09月06日 21:05

Hello will you please cancel my account before charges begin I will use the product in the future but dont need it at this time. Would like to cancel before any charges are assesed to my account. 

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  garth tagge

  • 2024年09月06日 22:09

  Please cancel my account I will be using it int he future but I want to cancel my free tiral before I am charged. 

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  Rona

  • 2024年09月06日 22:38

  Hi Garth, 

  Welcome to Box Community and glad to assist! 

  Canceling a Business or Enterprise Account

  Only the account administrator can cancel a Business or Enterprise account.

  1. Go to Admin Console > Account & Billing.
  2. In the Status field in the Account Information section, click Cancel Account.
     Do not see this option? Submit a ticket here.
  3. A pop-up window will ask you to confirm your action. After affirming, click Continue.
  4. Click Permanently Cancel My Account to complete the process.

  • • The account will cancel at the end of the service term.

  The account owner or administrator will receive a confirmation email once the cancellation has been processed.

  Thanks for posting! 

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