How to pay invoice?

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johann kim

• 2024年09月12日 18:22

I received an invoice for Box which does not match my yearly subscription plan. There is no information on the invoice on where/how to submit payment and when I try to reply to the email it was sent from (collections@billing.box.com), the email gets bounced back.

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  Rona

  • 2024年09月12日 20:44

  Hi Johann, 

  Welcome to Box Community and glad to assist!

  If you need assistance to pay your invoice, you can reach out to our Billing team through this link or contact us through email (billing@box.com). 

  Thanks for posting! 

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