Request signature box Greyed out

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Michael Nash

• 2024年10月15日 18:23

Hi!

Some of the other posts here say to use a different browser but that doesn't work for me either. 

I've been sending signature requests fine yesterday and today the button is grey. I dont see where to submit a support ticket.

 

Thank you!

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  Rona

  • 2024年10月21日 19:25

  Hi Michael, 

  Welcome to Box Community and glad to assist! 

  Did you check if you've already reached your limit for sending a sign request? If you haven't please see this article, Box Sign features in Box Individual and Business Plans.

  We'd love to further assist! 

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