how to access files offline

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Laveille Kao Voss

• 2024年11月20日 22:33

I found the directions to change the files to offline access. However, when i right click, I do not see that option.  Also, I don't generally have the cloud icon showing up on the corners of my files.  Any thoughts?

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  Rose Wiley

  • 2024年11月21日 09:54

  I found the directions to change the files to offline access. However, when i right click, I do not see that option.  Also, I don't generally have the cloud icon showing up on the corners of my files.  Any thoughts? Official Site

  To enable offline access and see the cloud icon for your files:

  1. Ensure Syncing is Enabled: Make sure your cloud service (e.g., OneDrive, Google Drive, Dropbox) is running and syncing.

  2. Check File Settings: Right-click the file or folder and look for options like "Always keep on this device" (OneDrive) or "Make available offline" (Google Drive/Dropbox).

  3. Restart the App: If the cloud icons aren’t showing, try restarting the cloud app or rebooting your computer.

  4. Reinstall if Needed: If syncing isn’t working, reinstall the cloud storage app.

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  Laveille Kao Voss

  • 2024年11月21日 17:39

  Hi Rose,

  Thank you for the comment.  I am pretty sure my Box is syncing even though the cloud icon doesn't show up.  I was able to find "Make availalbe offline" when i right click on a folder but not on a file.  Bizzare.

  I will try to log out/ log in the application on the computer.

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