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Download issues for box to MacBook Pro

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Lance Rhoades

Keep getting a "Box hit an unexpected problem. Unfortunately this means you will have to manually upgrade to a newer release once this issue is resolved. Please report this issue to the box user services team. I already tried to remove an re install with no help

 

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  • Rona

    Hi Lance, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

    Thanks for posting!

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  • Todd Ostrander

    I have this same issue and have had it for years.  I'm on 3 generations of MacOS since I started and continue to get the same issue on my computer.  Was there any resolution?

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