More than one person changing a document at the same time

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Hannah Dean

• 2020年10月15日 15:18

We are having problems with a number of people opening, working and saving the same document at the same time. Is this possible? 

Also is there a way to know who or what computer has a document open so everyone can work on it, as currently can't open documents open on other computers. 

thanks

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  France

  • 2020年10月15日 19:14

  Hi Hanna, 

  Welcome to the Box Community and thanks for your post in the forum!

  Simultaneous editing using your native Microsoft apps is currently not supported.

  If you have multiple users editing a file at the same time, it is best practice to have one user make their changes with file locked. Once changes are saved and file is closed by user, another user will then see those changes and be able to open and make their changes.

  Here are some reference articles that may help:

  • Locking & Unlocking Files
  • Duplicate Files With Email Address Added After Sync

  If your organization need that ability to edit a file concurrently with other users, you can use Office online instead as it supports real-time co-authoring. More details can be found in this article on this integration: Box and Office Online

  I hope this helps!

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