Even if delete some files, I don't have enough storage space

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  • 正式なコメント
    France

    Hi Magnus, 

    Welcome to the Box Community!

    Have you checked out this related article here, this may be related to the issue you encounter? 

    The next step will require you to contact Box Support to help you directly and reset your storage count.

    I've gone ahead and created a ticket for you so that an agent can work directly with you, please check your email for details.

    Thanks for your patience! 

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  • Andre Perez

    I have the same problem,

    I erased all the files and still show me 9,2 Gb used.

    How can I reset my storage account?

    avperez66@gmail.com

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