Having issues

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Box User

• 2025年01月31日 08:23

Lately, I have been facing a lot of issues with the box on both the desktop and the app, it doesn't download the folder, and making the available option wouldn't work properly.

Do assist me here.

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  Rona

  • 2025年01月31日 20:30
  • 編集済み

  Hi there,

  Welcome to Box Community and glad to assist! 

  Before we troubleshoot, can you confirm your Operating System and current Box version?

  We'd love to further assist! 

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  Box User

  • 2025年02月21日 11:48

  This happens in my s24 ultra running android 14 one ui 6.1
  The folders don't load and downloading to a local drive is also seems impossible.
  I have delated and installed the app or cleared all data and cache but no luck.

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