Editors without Upload abilities

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Hannah Anderson

• 2025年02月03日 16:03

Hello, 

I have editors who are not able to upload files into folders we have shared.  There is no upload button on their mobile device.  They used to have upload buttons and sometimes are able, but have not been able to for this month.  Was there an update?  Please advise.  

 

Thank you!  

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• 

  Rona

  • 2025年02月04日 23:22

  Hi Hannah,

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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