Error in subscribing plan

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Propietário FIDALGA

• 2025年02月06日 12:21

Greetings, we are having difficulties subscribing to a plan. We have tried several times, and the following message appears:

An error occurred while processing your request.
We were unable to process your payment information. Please check if all fields are filled in correctly and try again, or visit support.box.com for further assistance.

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• 

  Rona

  • 2025年02月07日 22:33

  Hi there, 

  Welcome to Box Community and glad to assist!

  If you're having trouble with your upgrade, please reach out to our Sales team: box.com/pricing.

  Thanks for posting! 

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