Error: "403: your client does not have permission to get URL"

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Yasin Wizani Weizani

• 2025年03月03日 19:43

Hi,

One of my clients is trying to access a Box folder as a collaborator, and she received an error message saying the following: 403: Your client does not have permission to get the URL.

Here's a screenshot. She already tried using a different browser and deleting cookies, but nothing worked. What other alternatives could she make so she can access it?

0

• 

  Rona

  • 2025年03月04日 19:55

  Hi Yasin,

  Welcome to Box Community!

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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