About adding external users

完了

フォローする

New post

Michimoto Satoh

• 2025年04月13日 02:09

Hi, everyone. I have difficulty in adding new external users on Box and there two cases. The first: I can send invitation mail to new users and they can accept it, but can not see and use any folders on Box. The second: When I try to send invitation mail to users whose address include @me.com, Box says like this user is not NON active. I am not sure whether or not this trouble comes from their domain, because I could add external users whose address has @me.com. I need any assistance. Thank you Michimoto

0

• 

  Rona

  • 2025年04月14日 21:25

  Hi Michimoto, 

  Welcome to Box Community!

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

  0

  コメントアクション パーマリンク

サインインしてコメントを残してください。