Help on accessing shared files

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Michael Reyna

• 2021年09月15日 19:20

I am trying to access some shared files another user has posted for me. When I click on the link below, it says "This shared file or folder link has been removed or is unavailable to you." But I get an email that says it was just shared to me.

 

It is located here:

62923077.11471602_Order_Contract_20210914012012.pdf

But, it was sent to this email>[personal information--redacted]/Interconnect

It did land in my inbox. Help!

0

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  France

  • 2021年09月16日 19:57
  • 編集済み

  Hi Michael, 

  Welcome to the Box Community!

  The error message you receive: "This shared file or folder link has been removed or is unavailable to you" typically comes up if the Shared link access is limited to certain users. 

  When I checked the Shared link access of the file you shared, it appears to be set to "Collaborators", this means only users who are collaborators of the file or the folder where the file is located may access the link.

  You would need to contact the owner of this link to request access, its either they adjust the link access for you or invite you as a collaborator in content.

  Let us know if you have any questions and we will do our best to help you!

  Regards,

  -1

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  Colleen Moretz

  • 2023年03月27日 15:54

  I can no longer get into this https://uncg.box.com/s/vi6asba6bgv7o07veky7jbp602jev7ch

  box? I had access before. I contacted the owner and I am listed as a collaborator? HELP!!!!

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  Peter Fox

  • 2023年06月01日 13:30

  How does Box work? I cannot get access to anything.

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  Lamin M Sabally,

  • 2023年07月25日 18:35

  I sent the employer an invitation to upload records. The employer accepted the invitation and uploaded all the records. But I cannot see any of those records from my end. This is not the first time something like this happened. Annoying! 

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  Charli Nesbitt

  • 2024年04月23日 18:21

  Until yesterday I was able to access this Box folder: https://nike.ent.box.com/s/pgwwfmrkch75a3uaw1y334yj6ahd2ugv but I now receive this message, "This shared file or folder link has been removed or is unavailable to you."

  I believe the owner of the folder is no longer with our company. How can I get access again?

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