No Code Message correct

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j_silva_l

• 2021年12月17日 03:25

I had received some number of SMS with a Code, but each time I write it, “Wrong Code”

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  France

  • 2021年12月17日 20:11

  Hi there, 

  Welcome to the Box Community!

  I wanted to check if you are still having issues with the SMS code for your 2FA?

  I've checked with our Product team and there is no issue sending 2FA codes on Box end. If you are still having issues, please go ahead and submit a ticket to our Product Support team here and someone from the Product Support team will reach out to you to assist you further.

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