How to successfully download files from box?

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  • France

    Hi Enzo, 

    Welcome to the Box Community!

    Have you checked out this article on Common issues with Box Downloads? We cannot disregard the factors that you mentioned such as the size of the folder and files you are downloading as these affects your ability to perform certain actions.

    A few important reminders when downloading files in Box:

    • Bulk download is dependent on the max file size upload limit for the Account type in total. See: Understand the Max File Size You Can Upload to Box.
    • Box measures bandwidth usage based on downloads from open access shared links. All downloads from any public shared link count towards the bandwidth limit. Depending on the size of the files being shared and the frequency of downloads, you can reach this limit quite quickly based on the file format (GIF, FLV, MP3, and so forth). Click here for more info.

    If you need further assistance on how to resolve these issues, I would recommend reaching out to our Product Support team so they can help investigate with you.

    Thanks for reaching out and please let us know how else we can help!

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  • krishna deepak

    hello can u tell curl and php for downloading zip file

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