can't use link that was shared with me

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Daniel Reese

• 2022年04月05日 15:55

“This shared file or folder link has been removed or is unavailable to you.

Think it's a mistake? No worries: Just email the owner or get in touch with Box support. We're here to help.”

I contacted the owner who shared it with me and they said I was approved to open it. So, why can't i open the file that was shared with me?

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• 

  AJ

  • 2022年04月05日 20:06

  Hi Daniel,

  Welcome to the Box Community! 

  You can check this error message from our Box Product Support page about the Shared Links Frequently Asked Questions.

  https://support.box.com/hc/en-us/articles/360044195893-Shared-Links-Frequently-Asked-Questions

  Best,

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