Storage Used 50.0 GB of 50.0 GB?

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Hein

• 2022年05月02日 18:50

Hi,

Something is wrong with my storage, It says I used 50.0 GB of 50.0 GB but that isn't correct. Can you fix this?

Regards,

Hein

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• 

  France

  • 2022年05月02日 19:23

  Hi Hein, 

  Welcome to the Box Community, I'm happy to help!

  The issue you encounter seems related to what is described in this article: 

  • Storage Usage Or File Count In My Account Is Incorrect

  To help resolve this, I've ran the script that will recount all of the files/ folders in your account, so you should now be seeing the correct file count and storage size in your Box.

  Let me know if you have any questions!

  Best regards,

  0

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