Rona

1. コミュニティ
2. Support Forum
3. Cancelling free trial

Hi Amanda,  Welcome to Box Community!  Seems that you haven't submitted your request to cancel your account yet. Note that you can initiate this cancellation by following the steps below.  To cance...

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• Rona
• 2021年03月20日 00:17
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Netsuite - Collaborator

Hi Ana,  Welcome to Box Community!  I went ahead and opened a new ticket for our Product Support team to help fix your issue with Box for NetSuite. Rest assured that someone will be in touch throug...

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• Rona
• 2021年03月20日 00:06
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Input loses focus when creating a new folder

Hi Sean,  Welcome to Box Support!  Sorry to hear about your current issue creating new folders in Box. I've gone ahead and opened a new ticket for Product Support to assist you on this. You may tra...

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• Rona
• 2021年03月19日 23:57
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Box sync storage problem

Hi Aaron,  Welcome to Box Community,  Looks like you need someone from Product Support to assist you to have a closer look into this issue. I opened a support ticket and rest assured that someone f...

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• Rona
• 2021年03月19日 22:33
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Missing files after so long never login

Hi Erik,  Welcome to Box Community!  I created a new ticket for Product Support to assist you locate your missing file/folder. Rest assured that someone from our team will be in touch shortly, you ...

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• Rona
• 2021年03月19日 22:29
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Box Drive - Read Only Folder (Upload Error)

Hi,  Welcome to Box Community!  I've submitted a support ticket to have someone from Product Team to assist you. Please note our teammate will be in touch shortly and you may track your case throug...

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• Rona
• 2021年03月19日 22:24
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Downloading errors

Hi,  Welcome to Box Community!  Sorry to hear about your download issue. We've received slow download/upload issue earlier today, is this something you're experiencing at the moment? And to give yo...

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• Rona
• 2021年03月19日 22:16
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Incorrect free space

Hi, Welcome to Box Community!  I opened a support ticket for our Product Team to help ensure you've got the correct file/folder counts in your Box account and someone will be in touch to you throug...

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• Rona
• 2021年03月19日 21:56
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Cancellation of subscription

Hi Javier,  Welcome to Box Community!  We're sorry to hear about your decision to end your subscription. In order to cancel your Box subscription you may cancel through https://app.box.com/master/s...

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• Rona
• 2021年03月06日 02:51
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Microsoft Office Online not opening/not working properly

Hi Mike,  Welcome to Box Community!  We're sorry to hear about this experience with the Office Online integration. It also showed that you've reached our Product Support team for assistance and res...

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• Rona
• 2021年03月05日 22:05
• 0 件の投票