Rona

1. コミュニティ
2. Support Forum
3. Upload Speed

Hi Dickon,  Welcome to Box Community!  We've sent an email regarding this and please check out your inbox.  Thanks for posting!  

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• Rona
• 2023年08月24日 22:21
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• -1件の投票

1. コミュニティ
2. Support Forum
3. Is file and folder name case insensitive now?

Hi Harry,  Welcome to Box Community and glad to help!  Could you attach a screenshot of your error for us to get a closer look?  We'd love to hear from you! 

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• Rona
• 2023年08月24日 19:23
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• -1件の投票

1. コミュニティ
2. Support Forum
3. Password Issue

Hi Matt,  Welcome to Box Community and glad to help!  It appears that you're already working with a member of our Product Support team to address this issue. Please keep an eye out and we'll stay i...

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• Rona
• 2023年08月23日 22:39
• -1件の投票

1. コミュニティ
2. Support Forum
3. Help: Make sure the storage account is provisioned in Open / Add a Place and that you have the necessary permissions.

Hi Emily,  Welcome to Box Community and glad to help!  To help address this issue kindly reach out to your internal helpdesk team for assistance. If they need Product Support team to step in, they ...

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• Rona
• 2023年08月18日 20:41
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• -1件の投票

1. コミュニティ
2. Support Forum
3. Where al of my documents

Hi Fil,  Welcome to Box Community and glad to help!  Please go over to your trash/bin icon to find and recover your missing files. However, if the missing files are your shared contents, please rea...

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• Rona
• 2023年08月17日 21:44
• 編集済み
• -1件の投票

1. コミュニティ
2. Support Forum
3. External Users unable to generate QR code for two step verification requirement.

Hi Anthony,  Welcome to Box Community and glad to help!  It appears that you've worked with a member of team to address this issue. Let us know in this forum if you have additional questions.  Than...

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• Rona
• 2023年08月16日 22:28
• -1件の投票

1. コミュニティ
2. Support Forum
3. missing folders and search function

Hi Julie,  Welcome to Box Community and glad to help!  It appears that you've worked with a member of Product Support team to address this issue. Let us know in this forum if you have additional qu...

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• Rona
• 2023年08月16日 18:56
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• -1件の投票

1. コミュニティ
2. Support Forum
3. Change email address

Hi Cristiano,  Welcome to Box Community and glad to help! We've created a new case and a member of our team will contact you through email so please keep an eye out.  Thanks for posting! 

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• Rona
• 2023年08月15日 22:02
• -2件の投票

1. コミュニティ
2. Support Forum
3. Files Are Not Synching

Hi Jennifer,  Welcome to Box Community and glad to help! Are you having trouble syncing your files from your sync folder to the Box website or it's vice versa?  Also, can I confirm your current Box...

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• Rona
• 2023年08月15日 21:53
• 0 件の投票

1. コミュニティ
2. Support Forum
3. cannot enable MFA via auth app

Hi there,  Welcome to Box Community and glad to help!  Please use your alternate browser and try again. You could also clear your browser's cache and cookies (https://support.box.com/hc/en-us/artic...

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• Rona
• 2023年08月08日 21:09
• 編集済み
• -1件の投票