Rona

1. コミュニティ
2. Support Forum
3. External Users unable to generate QR code for two step verification requirement.

Hi Anthony,  Welcome to Box Community and glad to help!  It appears that you've worked with a member of team to address this issue. Let us know in this forum if you have additional questions.  Than...

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• Rona
• 2023年08月16日 22:28
• -1件の投票

1. コミュニティ
2. Support Forum
3. missing folders and search function

Hi Julie,  Welcome to Box Community and glad to help!  It appears that you've worked with a member of Product Support team to address this issue. Let us know in this forum if you have additional qu...

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• Rona
• 2023年08月16日 18:56
• 編集済み
• -1件の投票

1. コミュニティ
2. Support Forum
3. Change email address

Hi Cristiano,  Welcome to Box Community and glad to help! We've created a new case and a member of our team will contact you through email so please keep an eye out.  Thanks for posting! 

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• Rona
• 2023年08月15日 22:02
• -2件の投票

1. コミュニティ
2. Support Forum
3. Files Are Not Synching

Hi Jennifer,  Welcome to Box Community and glad to help! Are you having trouble syncing your files from your sync folder to the Box website or it's vice versa?  Also, can I confirm your current Box...

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• Rona
• 2023年08月15日 21:53
• 0 件の投票

1. コミュニティ
2. Support Forum
3. cannot enable MFA via auth app

Hi there,  Welcome to Box Community and glad to help!  Please use your alternate browser and try again. You could also clear your browser's cache and cookies (https://support.box.com/hc/en-us/artic...

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• Rona
• 2023年08月08日 21:09
• 編集済み
• -1件の投票

1. コミュニティ
2. Support Forum
3. How to change managed users to external users?

Hi there,  Welcome to Box Community and glad to help!  I can see that you're already working with our team regarding this query. Rest assured that our team will stay in touch and please keep an eye...

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• Rona
• 2023年07月25日 19:56
• -1件の投票

1. コミュニティ
2. Support Forum
3. FTP upload slow

Hi Chris,  Welcome to Box Community and glad to help! Let me open a new ticket and a member of our team will be in touch shortly. We'll contact you via email and please keep an eye out.  Thanks for...

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• Rona
• 2023年07月19日 21:39
• -1件の投票

1. コミュニティ
2. Support Forum
3. bubble integration

Hi Jimmy,  Welcome to Box Community and glad to help!  Looks like you need to consult this with Bubble instead. Please reach out to their helpdesk team regarding this integration.  Thanks for posting!

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• Rona
• 2023年07月19日 20:48
• 編集済み
• -1件の投票

1. コミュニティ
2. Support Forum
3. Missing Folder, Not in Trash, Unsure of Folder Owner

Hi Gephine,  Welcome to Box Community and glad to help!  Box stores files and folders you place in the trash for a certain period of time. That default period is 30 days, although Box administrator...

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• Rona
• 2023年07月17日 23:43
• -1件の投票

1. コミュニティ
2. Support Forum
3. Box Sign not working

Hi Faith,  Welcome to Box Community and glad to help! Looks like you've managed to open a ticket regarding your issue with Box Sign. Please note that a member of our team will keep in touch and ple...

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• Rona
• 2023年07月07日 22:55
• -1件の投票