Rona

1. コミュニティ
2. Support Forum
3. Couldn't create password then account deleted

Hi Adam,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2025年01月09日 16:34
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Users

Hi Jonathan,  Welcome to Box Community and glad to assist!  Upon checking, your current Box Plan does not have unlimited collaboration. Which means, charges will incur for every file/folder collabo...

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• Rona
• 2025年01月09日 16:29
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Emergency: Message notification not received Again!

Hi Sharon,  Welcome to Box Community and glad to assist!  I've investigated our email server logs and your email address was placed on our email suppression list. This typically happens when a user...

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• Rona
• 2025年01月09日 16:22
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Issue with Users Logging into Box.com and not Seeing Files Created in Another Box Account

Hi Dawn,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2025年01月08日 20:09
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Vice versa timing out

Hi Charles,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2025年01月08日 20:02
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Auth App

Hi Matt,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2025年01月08日 20:01
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Cannot integrate box app with outlook

Hi Vanessa,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2025年01月08日 20:00
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Linking my email to my Box account

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2025年01月08日 19:58
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Missing Files and Folders Account Wide

Hi Melanie,  Welcome to Box Community and glad to assist!  Upon checking, the sub-folder 01.02.25 isn't deleted. Can you confirm if it's in box.com? If so, please go ahead and manually reset your B...

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• Rona
• 2025年01月08日 19:56
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Recover deleted box collaborator

Hi Keith,  Welcome to Box Community and glad to assist! For more context, how did the collaborator and his folders got deleted?  Thanks for posting! 

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• Rona
• 2025年01月08日 19:48
• 0 件の投票