Rona

1. コミュニティ
2. Support Forum
3. I need to add a user that is with another enterprise.

Hi Robert, Welcome to Box Community and glad to help! It shows that  you're already working with the Product Support team. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• 2023年12月18日 19:25
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Storage limit

Hi Jon,  Welcome to Box Community and glad to help! Looks like you've deleted your Box account. If you need assistance, please feel free to reply in this forum.  Thanks for posting! 

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• Rona
• 2023年12月18日 19:24
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Access Denied

Hi Al,  Welcome to Box Community and glad to help!  We strongly recommend switching to Box Drive.  We firmly suggest for this change in your environment as Box Drive is the current Box desktop expe...

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• Rona
• 2023年12月18日 17:42
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Storage issue

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• 2023年12月18日 16:36
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Cancelling my Box account

Hi Leigh,  Welcome to Box Community and glad to help! You can cancel your Box account by following the steps from this article.  However, if you prefer to work with a member of our team, please ema...

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• Rona
• 2023年12月18日 14:49
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. 共有フォルダの容量使用について

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• 2023年12月18日 14:41
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Storage misreporting full

Hi Martun, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• 2023年12月18日 14:40
• 0 件の投票

1. コミュニティ
2. Support Forum
3. BOXドライブにログインできない

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• 2023年12月18日 14:37
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Organization Cannot Login to Box Account

Hi Pam,  Welcome to Box Community and glad to help!  Our Engineering team has identified an issue (status.box.com) and it should be working by now.  We're sorry for the inconvenience. Are you still...

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• Rona
• 2023年12月16日 00:46
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. 530 authentication failed

Hi Santosh, Welcome to Box Community and glad to help! It shows that  you're already working with the Product Support team. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• 2023年12月15日 22:56
• 0 件の投票