Rona

1. コミュニティ
2. Support Forum
3. Unable to access 2FA with a new phone

Hi David,  Welcome to Box Community and glad to assist!  Let me create a new case and a member of our team will be in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• 2023年10月23日 19:26
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Storage Request

Hi there,  Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage. In the future, if ...

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• Rona
• 2023年10月23日 14:32
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Reset Used Storage

Hi Ron,  Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage. In the future, if yo...

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• Rona
• 2023年10月23日 14:30
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Please run script to fix storage measurement

Hi Evan,  Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage. In the future, if y...

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• Rona
• 2023年10月23日 14:29
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Box full

Hi Karim,  Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage. In the future, if ...

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• Rona
• 2023年10月23日 14:27
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Account Storage Size Inaccurate

Hi Richard,  Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage. In the future, i...

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• Rona
• 2023年10月23日 14:26
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Box Full / No Space

Hi Rizwan,  Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage. In the future, if...

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• Rona
• 2023年10月23日 14:23
• 0 件の投票

1. コミュニティ
2. Support Forum
3. no space - store is almost full

Hi Mario,  Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage. In the future, if ...

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• Rona
• 2023年10月23日 14:20
• 0 件の投票

1. コミュニティ
2. Support Forum
3. We can not upload files to the box

Hi Deborah,  Welcome to Box Community and glad to help!  Looks like you don't own any folders in your Box account. Did you try to check your permission in the affected folder? To make sure you have...

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• Rona
• 2023年10月20日 23:33
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Folder owner is not contactable and has been deleted as an External User

Hi Adam,  Welcome to Box Community and glad to help!  Let me create a case so we could deep dive. A member of our team will be in touch, please keep an eye out.  Thanks for posting!       

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• Rona
• 2023年10月20日 23:16
• 0 件の投票