Rona

1. コミュニティ
2. Support Forum
3. Empty Trash

Hi Annette,  Welcome to Box Community and glad to help!  We've fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get this ...

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• Rona
• 2023年07月26日 20:59
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Storage showing wrong amount

Hi Heidi,  Welcome to Box Community and I'm here to assist!  We've fixed your storage count, as per your request. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in ...

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• Rona
• 2023年07月26日 20:55
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Storage space reported incorrectly

Hi Kan,  Welcome to Box Community and I'm here to assist!  We've fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get thi...

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• Rona
• 2023年07月26日 20:53
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. My box account has been removed from the Google Authenticator APP

Hi Madison,  Welcome to Box Community and glad to help! I opened a new case and a member of our team will get in touch through email. Please keep an eye out.  Thanks for posting!

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• Rona
• 2023年07月26日 20:50
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Change in IDP : Okta to Onedrive

Hi Kalidass,  Welcome to Box Community and glad to help!  I opened a new case and a member of our team will contact you shortly. Please keep an eye out.  Thanks for posting!

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• Rona
• 2023年07月26日 20:48
• 0 件の投票

1. コミュニティ
2. Support Forum
3. macOS Sonoma Developer Beta 4

Hi Holly,  Welcome to Box Community and glad to help!  I opened a new case and a member of our team will contact you through email. Please keep an eye out.  Thanks for posting!

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• Rona
• 2023年07月26日 20:39
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Card payment refused want to cancel long-standing account

Hi John,  Welcome to Box Community and glad to help!  You may open a ticket or email our team at billing@box.com for your payment issues. Rest assured that someone will contact you for further assi...

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• Rona
• 2023年07月26日 20:36
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Storage reporting full even after deleting significant number of files

Hi there,  Welcome to Box Community and glad to help!  We have corrected the account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this...

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• Rona
• 2023年07月26日 19:08
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Storage Usage In My Account Is Incorrect

Hi Dennis,  Welcome to Box Community and glad to help!  We have corrected the account storage on your account. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in thi...

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• Rona
• 2023年07月26日 19:05
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Cancelation

Hi Mustafa,  Welcome to Box Community and I’m here to help! We have a self-serve option to end your Box subscription here according to your Account Type. Meanwhile, if you prefer to work with someo...

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• Rona
• 2023年07月26日 19:02
• 編集済み
• 0 件の投票