Rona

1. コミュニティ
2. Support Forum
3. スマホ紛失の場合の二段階認証の解除について

Hi there,  Thanks for your reply!  Note: We've removed the affected user's email from this public forum to keep the data private and secured.  Please be informed that in every login issue as this, ...

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• Rona
• 2023年07月04日 21:20
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Box Drive Splasing Login window

Hi there,  Welcome to Box Community and glad to help!  Can a screenshot capture this? If so, please attach a screenshot of your login issue.  Also, is this your first Box install? And what is the c...

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• Rona
• 2023年07月04日 21:16
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. How to make icons in Word draggable?

Hi Andrew,  Welcome to Box Community and glad to help!  Have you been practicing this (drag icons in your docx file) in the past for your Box files in the Box website? We'd love to hear back from y...

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• Rona
• 2023年07月04日 21:12
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Storage Issue

Hi there,  Welcome to Box Community and glad that you've joined this forum.  Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Sett...

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• Rona
• 2023年07月04日 21:02
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Lost files

Hi Andreas,  Welcome to Box Community and glad to help!  Note that we can only guarantee file recovery for those files that was deleted off of the Box website.  If so, please use these steps to rec...

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• Rona
• 2023年07月04日 21:00
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Guess I Need the Storage Script

Hi David,  Welcome to Box Community and glad that you've joined this forum.  Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Sett...

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• Rona
• 2023年07月04日 20:54
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Unable To Upgrade

Hi Frank,  Welcome to Box Community and glad to help!  For assistance, you may reach out to our Sales team through box.com/pricing.  Thanks for posting! 

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• Rona
• 2023年07月04日 16:25
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Copying multiple file names to a Word document

Hi Sara,  Welcome to Box Community and glad to help!  I opened a new ticket and a member of our team will be emailing you instead. We'll keep in touch and please keep an eye out.  Thanks for posting! 

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• Rona
• 2023年07月04日 16:22
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Access denied on a recording placed in box

Hi Samantha,  Welcome to Box Community and glad to help!  I opened a new ticket and a member of our team will be emailing you instead. We'll keep in touch and please keep an eye out.  Thanks for po...

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• Rona
• 2023年07月04日 16:18
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Excel Spreadsheet

Hi Loalis,  Welcome to Box Community and glad to help!  I opened a new ticket and a member of our team will be emailing you instead. We'll keep in touch and please keep an eye out.  Thanks for post...

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• Rona
• 2023年07月04日 16:15
• 0 件の投票