Rona

1. コミュニティ
2. Support Forum
3. Empty Trash

Hi Annette and Fabio,  Welcome to Box Community and glad that you've joined this forum.  Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> ...

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• Rona
• 2023年06月20日 21:44
• 0 件の投票

1. コミュニティ
2. Support Forum
3. how to have an open support case

Hi there,  Welcome to Box Community and glad to assist!  Please note that your ability to submit a support case varies according to your account tariff. https://support.box.com/hc/en-us/articles/36...

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• Rona
• 2023年06月20日 21:36
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Whether other collaborator can see other collaborators

Hi there,  Welcome to Box Community and glad to assist!  Yes, collaborators can find out which other users are invited to the folder in which they are in. If you prefer to keep it private for these...

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• Rona
• 2023年06月20日 21:26
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• 0 件の投票

1. コミュニティ
2. Support Forum
3. Storage Usage In My Account Is Incorrect

Hi there, Welcome to Box Community and glad that you've joined this forum.  Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Setti...

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• Rona
• 2023年06月20日 21:14
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• 0 件の投票

1. コミュニティ
2. Support Forum
3. Can't change administrator or open a support case

Hi Anne,  Welcome to Box Community and glad to assist!  It shows that you're already working with a member of our team and please keep an eye to your email, we'll keep you posted.  Thanks for joini...

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• Rona
• 2023年06月20日 21:06
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• 0 件の投票

1. コミュニティ
2. Support Forum
3. Unable to transfer the BOX ownership

Hi Ashwini,  Welcome to Box Community and glad to assist!  Are you receiving an error message while transferring the folder ownership? If yes, kindly attach a screenshot to get a closer look.  We'd...

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• Rona
• 2023年06月20日 21:03
• 0 件の投票

1. コミュニティ
2. Support Forum
3. https://api.box.com/2.0/folders -- 401 errors

Hi Tricia,  Welcome to Box Community and glad to assist! Our team in this forum (https://forum.box.com/) are more than willing to provide assistance regarding your API errors.  We'd love to have yo...

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• Rona
• 2023年06月20日 20:59
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Canceelation-delete account-stop Autopay

Hi C,  Welcome to Box Community and glad to help!  Upon checking your account, it appears that you've already cancelled it. For any concern and inquiries, please join us in this forum.  We'd love t...

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• Rona
• 2023年06月20日 20:55
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. I am unable to access my Box account. The site comes up blanc.

Hi Marc,  Welcome to Box Community and glad to assist!  Upon checking it appears that you've already addressed this with a member of our Support team. Thanks for posting! 

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• Rona
• 2023年06月19日 22:52
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Missing Files

Hi Camilla,  Welcome to Box Community and glad to assist!  Upon checking it appears that you've already addressed this with a member of our Support team. If you have questions and clarifications, p...

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• Rona
• 2023年06月19日 22:50
• 0 件の投票